Terms and Conditions

Our time spent with you is very important to us. We value you, your time and certainly your choice to do business with us. Please understand that when you cancel/reschedule at the last minute, it is difficult to fill your appointment time with another guest who is on our waitlist.

Card on File & Payment
A card on file is required. The card on file does not have to be used for payment at time of sessions, it will be charged for any cancellation (see below). Types of payment that are accepted: debit or credit card, HSA/FSA, cash, or check. We no longer accept Venmo, Cashapp, Zelle, and Apple Pay for payment but can be used for tip. 

New Client Deposit
First time clients will be required to pay a deposit of $50.00 to secure their appointment. This $50.00 will be applied to their final service charge.

Cancellations & Reschedules
Please note that once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you.

  • Less than 24 hour notice to cancel or reschedule a session, 50% payment is required. 
  • No-show, or missed appointment, full payment is required. *Cancellation within 3 hours of appointment time, 100% payment is required. 
  • If you arrive late, your session will be shortened by that time. If 15+ minutes late, you will need to reschedule. Cancellation Policy will apply.

Gift Cards & Packages

  • Gift Certificates can be purchased in any dollar amount. Please email hello@prolificbodyworkandrecovery.com to request gift certificate
  • Prolific offers packages in series of 3 (60 & 90 min) at a reduced rate ($330/$465). Clients can request to purchase more upfront, but no further discounts will be offered.
  • Gift certificate and package DOLLAR VALUE have no expiration date and may be subject to rate increases if not used by the date of the rate change or one year after the date of purchase, whichever is later. Any unused balance of the gift certificate or package will remain until redeemed.
  • 24-hour minimum notice is required for the cancellation or rescheduling of any service to avoid being charged in full or having a full session deducted from gift certificates or packages.
  • Prolific Bodywork & Recovery reserves the right to refuse service or reverse any gift certificate or package purchase for any reason and return the funds to the purchaser.

Please read these Terms & Conditions carefully and in their entirety before using prolificbodyworkandrecovery.com (hereinafter referred to as the “Site”). The Site and its content are owned by Prolific Bodywork and Recovery. 

PURPOSE: These Terms & Conditions are here to clearly explain, outline, and layout the rules, terms, and conditions of using, viewing, and/or browsing the Site and/or purchasing or downloading any content, service, or product offered on or by us or the Site.

IMPORTANT NOTES:

By using the Site in any capacity, you voluntarily agree to these Terms & Conditions. You agree that you have read, understood, and consented to these Terms & Conditions. If you have any questions, please contact us at hello@prolificbodyworkandrecovery.com

You must be at least 18 years old and be able to consent to these Terms & Conditions. If you are under the age of 18, or you do not agree with these Terms & Conditions as stated herein, please STOP now and do not use this Site or its content. By using the Site, you agree to the Terms & Conditions as stated herein, regardless of whether or not you have read these Terms & Conditions.

These Terms & Conditions contain an Arbitration Clause and require you to dispute or resolve any claim with us through Arbitration. By agreeing to these Terms & Conditions, you agree to the Arbitration Clause in Paragraph No. 18 and voluntarily waive your right to a jury trial. By proceeding on the Site, you hereby agree to the following:

1.Definitions:

“Company”, “We”, “I”, “Our”, or “Us” means Prolific Bodywork and Recovery and our website, prolificbodyworkandrecovery.com.

“Content” means any and all written, visual, video, or audio information contained on the Site, including, but not limited to, any and all emails received from Sara Sumner, Prolific Bodywork and Recovery, and/or prolificbodyworkandrecovery.com and any and all written or downloadable material purchased, viewed, or otherwise offered by Prolific Bodywork, but not limited to, blog posts, graphics, newsletters, designs, documents, information, templates and materials.

“Personal Information” means information that can be used on its own or in conjunction with other information to identify, contact, or locate a person, or to identify an individual in context. For example, personal information includes, among other things, your name, address, email address, telephone number, etc.

“Site, Courses, Services, and/or Products” means prolificbodyworkandrecovery.com’s Content (as defined herein), email list/newsletters, social media posts, blog posts, courses, coaching services, guides, eBooks, forms, worksheets, workbooks, webinars, website materials, training programs and/or templates available on the Site.

“Site” means prolificbodyworkandrecovery.com and any and all of its associated pages, tabs, landing pages, forms, or sub-pages. 

“You” or “Your” means the user, customer, or viewer of the Site.

  1. Consent:

By using the Site and/or making any Purchase, you implicitly and voluntarily agree to act in accordance with, and abide by, these Terms & Conditions, our Privacy Policy, and Disclaimer.

By using the Site and/or making any Purchase, you represent and warrant that you are at least 18 years-old. Any use of, or access to, the Site and its Content by anyone under the age of 18 is unauthorized and in direct violation of these Terms & Conditions and our Privacy Policy.

 

  1. Site Rules:

By using the Site and/or making any Purchase, you hereby agree & consent not to:

  • Abuse or harass any person through or on the Site.
  • Post or transmit obscene, offensive, libelous, defamatory, pornographic, or abusive content, as well as content that infringes our intellectual property rights or those of another person, website,
    or company.
  • Use the Site in any way or for any purpose which violates any law of the United States and the jurisdiction in which you use the Site.
  • Post or transmit any “spam” or unwanted, unsolicited content.
  • Post copyrighted materials, photographs, or content which do not belong to you.
  • Promote or sell your own content, services, or products through the Site, or the content, services, or products of anyone else other than us.
  • Copy, download, share, post, or transmit our intellectual property in any way that infringes on our intellectual property rights.

 

  1. DISCLAIMER:

By using the Site, you understand that we are a licensed bodywork and massage therapist. We are not a doctor or medical professional, and therefore you need to discuss and clear any and all medical health issues to your doctor. Our Content is for informational and educational purposes only, and is based on our clinical experience.

  1. Your Consent to These Terms & Conditions:

By using this Site, or Purchasing or Downloading from our Site, Courses, Services, and/or products, you implicitly and voluntarily agree to these Terms & Conditions as stated herein.

 

  1. Changes To These Terms & Conditions:

We reserve the right to change, amend, or otherwise alter these Terms & Conditions at any time without notice to you. When changes are made to these Terms & Conditions, we will update the “Updated on” date at the bottom of this page. If you do not agree with these Terms & Conditions, please do NOT use our Site, read or implement its Content, or Purchase or Download anything from us.

 

  1. Links to Third-Party or External Websites:

The Site may contain or include website URL links to third-party or external websites. Typically, these URL links are provided so that you may directly access a site that contains relevant information. Please note we are not liable for any of the information contained on or within the third-party or external websites. We are not responsible for the way they handle your personal information, whether they have a privacy policy, or any information you provide to them by visiting their website. You are responsible for reading and agreeing to, or expressing disagreement with, the external website’s privacy policy or terms & conditions.

  1. Intellectual Property Ownership:

The Site and its Content are intellectual property solely owned by Prolific Bodywork and Recovery. The Site and its Content are protected by United States copyright and trademark laws, as well as state intellectual property laws. Any violations of this term, and all terms contained herein, will be legally pursued to the fullest extent permitted by law.

  1. Sharing the Site & Its Content:

You must request and receive written permission by email hello@prolificbodyworkandrecovery.com before sharing our Site and its Content for commercial purposes. You may share the site for personal purposes, but we ask that you link directly to the Site. You are required to give us and the Site credit by linking to the Site and its Content if you share it on social media or your own website, including all photographs. Since the Site and its Content are not yours, you may not in any way imply or represent that the Site or its Content are yours or that you in any way created, caused, or contributed to the Site or its Content. You may not make any claims that you are in any way associated with Prolific Bodywork and Recovery

  1. No Claims Made Regarding Results:

Any and all current or past-client testimonials, statements, or examples used by us are simply that: examples. They are not guarantees that you will also experience or receive the same results. Each client and his/her circumstances are unique and nothing shall be interpreted as a guarantee that you will experience the same results as another client of ours.

  1. Errors & Omissions:

Every effort is made to provide up-to-date accurate information both on the Site and through our services. However, due to the complexity of the issues we cover, Prolific Bodywork and Recovery does not and cannot warrant, represent, or guarantee that such information is free from errors, accurate, or up-to-date at all times. You should do your due diligence, research, or consult with a professional to ensure that all information you receive, act upon, or rely on from this Site and/or from our services is accurate and up-to-date.

 

  1. Our Refund Policy:

We will do everything within our ability (and within reason) to ensure your satisfaction. Refunds will not be issued for services already rendered or products already purchased. If you have any questions or concerns, or if there is anything we can do to make your experience a more pleasant one, please email Sara Sumner at hello@prolificbodyworkandrecovery.com

  1. Consent to Governing Law:

These Terms & Conditions, and any dispute arising out of it, shall be governed by the laws of the State of North Carolina.

  1. Payment & Purchases:

When you Purchase or Download one of our Courses, Services, and Products from us or the Site, you may pay by Stripe. . By doing so, you give Prolific Bodywork and Recovery permission to automatically charge your credit card for payment. You will receive an electronic receipt following your Purchase, which you should retain for your records.

Payment processing companies may have different privacy policies and practices than we do. We are not responsible for the policies of the payment processing companies. As with any online purchase, there are circumstances beyond our control which may compromise your credit card or payment method. We are not liable or responsible for any of those circumstances.

You hereby release us from any and all damages related to your payment or use of our payment processing companies in which you incur and further agree not to assert any claims against us or them for any damages which arise from your Purchase or use of our Site and its Content.

  1. Termination of Your Use

At our sole discretion, we are permitted to terminate your use or access to the Site, Courses, Services, and/or Products, and Purchases/Downloads if you abuse, violate, or breach any of these Terms & Conditions, Privacy Policy, Disclaimer, or any other terms to which you have agreed to.

 

  1. Entire Agreement

These Terms & Conditions, our Privacy Policy, and Disclaimer, constitute the entire agreement between you and us with respect to the Site, Courses, Services, and/or Products, and they supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and us with respect to the Site, Courses, Services, and/or Products.

 

  1. Severability

The provisions of these Terms & Conditions are severable, and the invalidity or unenforceability of any provision shall not affect the validity and enforceability of any other provision herein. If any paragraph, section, subsection, sentence, or clause of these Terms & Conditions are rendered illegal, invalid, or unenforceable, such illegality, invalidity, or unenforceability shall have no affect on these Terms & Conditions as a whole or on any other paragraph, section, subsection, sentence, or clause herein.

 

  1. Your Privacy & Security on the Site:

Please read our Privacy Policy for how we handle your personal information.

 

  1. Contact

If you have any questions or concerns regarding these Terms & Conditions, you may contact us using the following information:

  • Website: prolificbodyworkandrecovery.com
  • Email: Sara Sumner at hello@prolificbodyworkandrecovery.com
  • Business Address: N/A

Updated on October 27, 2022